Jackson Pediatrics
is permanently Closed
we are no longer offering healthcare services, but our business office remains open to help with insurance claims and billing.
To our families
It is with a heavy heart that I inform you that Jackson Pediatrics permanently closed effective June 30, 2025.
As a community medical practice, we have continuously served families in Jackson and beyond for 53 years and participated in building healthy lives for generations of local children. Although we have continued to grow our practice year after year, Jackson Pediatrics is not immune to forces that have brought on closure and consolidation of medical practices both nationally and locally. As has been the case with so many others, our small, independent practice model is no longer sustainable.
Unfortunately, we will not be able to honor any scheduled appointments on or after June 30, 2025.
Drs. Keri Wheeler and Tiffany Milner will continue their pediatric practices working with St. John’s Health based out of the St John's Family Medicine Clinic next to TJ Max on W Broadway. You may schedule appointment with them by calling 307-739-6111.
Dr. Jeremy Hertzig is in discussion with providers in Jackson as well as Pinedale about continuing clinical services.
I, Travis Riddell, have chosen to take a break from clinical medicine and will not be available for ongoing patient care after the office closes. I am pursuing my interest in public health full-time and have accepted a role as Director of Health for Teton County, WY.
Thank you for entrusting Jackson Pediatrics with the health and well-being of our community’s most precious asset, your children. It has been my honor to be part of their lives, and I look forward to watching them continue to grow.
Sincerely,
Travis Riddell, MD, MPH, FAAP
MEdical records
Patients or their guardians may obtain or transfer medical records by visiting www.cariend.com. Select the “Request Records” tab at the top of the homepage and follow the instructions from there. Privacy law requires that you provide a government-issued ID.
If you do not have internet access, you can work with Cariend by mail at:
Cariend ROI
PO Box 1866
Thomasville, GA 31799-1866
If you need to contact Cariend to begin the process by mail, you can call 404-991-7080, but please do not leave sensitive information or request the transfer of records by phone.
Cost & Insurance
Jackson Pediatrics has a number of contracted insurance plans in addition to pay per visit. We also have resources for those who need help choosing an insurance plan.
